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Voters with Limited English Proficiency

This training module was created by the Pennsylvania Department of State with the help of good governance advocates and county election officials.  

For information about election operations in your county, contact your county election office. For step-by-step instructions on how voters use the voting system in your county, visit our Voting System Demo page.

 Accordion

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Question 1: If someone needs help understanding the ballot because they don’t speak English very well, can someone else help them vote?

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Yes, as long as the person helping is not the voter’s employer or union representative, or the judge of elections.

Question 2: Which of these is NOT an effective way to communicate with voters who are limited English proficient?


A -Speak clearly and be respectful.

B -Be attentive and patient.

C -Speak very loudly.

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C - Do not raise your voice when you are speaking to someone who is limited English proficient. This will not help the voter understand you.

Question 3: What should you do if a voter says they need help voting, but the poll book does not say that they require assistance to vote?


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Have the voter complete a Declaration of Need of Assistance. 

Question 4: What should you do if a voter says they need help voting, but the poll book does not say that they require assistance to vote?

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Berks County, Lehigh County, and Philadelphia County. 

Question 5: If you are a bilingual poll worker, what should you do to prepare?

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Be prepared to explain the voting process in the target language. 

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